Working to make socio-technical systems work better for people.
Illuminating improvements by connecting with people, understanding their goals, and observing interaction with a product, service, communication, or environment.
Ensures oferings are usable, useful, and desirable for the people it's deigned for. We want things to work for people.
Working with Wikipedia editors, designers and engineers to make it easier to add citations to an article.
Map of the Wikimedia linked open data ecosystem including archytuypes of peopel who contribute knowledge to the ecosystem.
Working toward a future when every human can define and contribute knowledge in our own terms and in our languages of choice.
Many people around the world are fostering knowledge and language equity within digital ecosystems.
Collaborating and consulting with health care professionals who are using human centered design (HCD) in their work.
Reach out for a conversation if you would like some human centered design support, or want to talk over your project.
We learned with new Wikipedia editors, mentors and organizers and teams of WIkimedia Foundation staff how to make the statement "The Encyclopedia anyone can edit."true. Together we identified and then reduced multiple barriers and made it easier to edit the encyclopedia.
Collaboration to understand how to solve a problem or create an opportunity, with everyone who needs to be involved.
What do primary care physicians running their own clinics need to thrive when there are intermediaries between them and their patients?
How can people inspired to contribute knowledge to WIkipedia succeed to become produtive Wikipedia editors when 94% of first time editors never returned after a first attempt?